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Our Philosophy: The Brilliant Way

The Brilliant Systems philosophy is based on a simple premise: People make the difference. Our mission is to make tangible contributions to the world of technology and science that empower others to aspire to greatness.

Make the world a better place. Science and technology can make people's lives better. Better communications help people learn about each other and the world around them. Our Earth is a big place, and we have so much to learn. Our most important goal is to empower people to be themselves, and share their visions for a brighter future. The technologies you experience along life's journey are fascinating, but it's the people you meet along the way that matter most.

Timely technologies. Our solutions are designed using currently available technology, designed to solve today's problems with an eye to what comes tomorrow, next week, and the years ahead. Foremost, our solutions are designed with reliability and performance first. Our ideology emphasizes proven and reasonably priced technologies which are in stable production and are industry-standard.

The complete picture. We don't just consider the actual network hardware and computer technologies alone, we also evaluate the bigger infrastructure picture to help optimize reliability-- things like electrical power availability, proper heating and cooling for equipment rooms, security and physical access control, customer training, and site documentation.

Working to understand your needs. We take the time to sit down with you to find out what you really need before any solution is designed and proposed. We work to fully understand your requirements first.

We use what we sell. Most of the technologies we deploy are those we use ourselves, and depend upon daily, because they are proven to be reliable and effective.

Customer enabled. We enable you to understand how your installed networks and equipment work so you can become an important part of the problem resolution process should a problem occur. This helps reduce down-time and bring solutions quickly and cost-effectively.

Excellent support. We offer 24-hour support to those customers that request it, providing a real person who understands your exact site configuration and can talk you through basic troubleshooting tasks over the phone, with rapid on-site or online response if needed.

Long-term relationships. Our motivation is empowering people with better communications tools; we will not sell you something to make a dollar when a less expensive or already installed option exists to perform the task. All of our employees and subcontractors share in this vision. We cultivate long-term relations with our customers. We are in this for the long haul. Our products and services evolve as your needs and requirements change.

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